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    Warranties

    Greenheck warrants its equipment to be free from defects in material and workmanship for a period of one year from the date of shipment. Many products carry a longer warranty period based on the type of product and components contained within each unit. For more specific information, all Greenheck product warranties are located on www.greenheck.com on the Warranty tab under each specific product page.

    Any units or parts which prove defective during the warranty period will be replaced at our option. Under certain conditions, Greenheck may require the return of a complete unit or specific components for inspection.

    Greenheck is not responsible for any installation or removal costs. Standard Ground shipping is covered at Greenheck’s expense for items shipping within the Continental US. Shipping costs to all other destinations are to be paid by the customer. Expedited shipping services for warranty orders are available at an additional cost. Expedited freight is available at an additional cost.

    To process a warranty claim, please contact us by email at shop@greenheck.com or by phone at 1-800-355-5354.

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